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Privacy Policy

Last Updated: August 2026

At Iris Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website, booking our vehicles, or communicating with our team.

1. Information We Collect

We may collect the following types of information when you interact with Iris Tours:

  • Personal Details: Name, email address, phone number (e.g., via WhatsApp inquiries), and physical address.
  • Booking Information: Travel dates, pick-up/drop-off locations, flight details (for airport transfers), and specific vehicle preferences.
  • Identification Documents: Copies of your CNIC, Passport, or Driver's License required for vehicle rental and verification purposes.
  • Usage Data: Information about how you navigate and use our website, collected through cookies and analytics tools.

2. How We Use Your Information

The information we collect is used strictly for the following purposes:

  • To process your car rental bookings and provide the requested services (such as airport transfers, wedding cars, or tours).
  • To communicate with you regarding your booking, updates, or customer support via WhatsApp, phone, or email.
  • To verify your identity and ensure the security of our vehicles and chauffeurs.
  • To improve our website's functionality, user experience, and service offerings.

3. Data Sharing and Protection

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may only share your information in the following circumstances:

  • Service Providers: With trusted third-party partners who assist us in operating our business (e.g., payment gateways or IT support), provided they agree to keep your information confidential.
  • Legal Requirements: If required by law, court order, or governmental authority to disclose information.

We implement robust physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.

4. WhatsApp Communication

Our primary mode of instant communication and booking is WhatsApp. By initiating a conversation with us via our WhatsApp links, you consent to us communicating with you through that platform. Please ensure that you do not send highly sensitive financial information (like full credit card numbers) over WhatsApp.

5. Third-Party Links

Our website may contain links to external sites (e.g., Facebook, Instagram, LinkedIn). We are not responsible for the privacy practices or the content of such external websites. We encourage you to read their respective privacy policies.

6. Changes to this Policy

Iris Tours reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us: